FAQ
Q: How do I make a purchase?
Find through all our collections: Aabha Special, Earrings, Bangles, Necklaces, Illuminati and Urbane. Once you've got an item, click on the 'Add to Cart' button. You have added the product to your shopping cart! If you have finished browsing, click on the 'Cart' button. To complete your order, click on the 'Check Out' button.
Q: How should I know the products you sell are authentic?
A: As this is the official online store of Aabha we guarantee that every item we sell is 100% authentic and that the materials used are true. Please note that we are unable to comment on the authenticity of any items that are not purchased from www.aabhainyou.com
Q: What size should I choose?
A: Some of the rings and bangles are sold by free size. Or they are adjustable and fits all. In addition, for any products if you have any enquirers regarding sizes then simply email to aabhainyou@gmail.com. We will be more than happy to assist you.
Q: Can I reorder an item that is sold out on the website?
A: Yes. You can reorder an item that is sold out on our website. As our products are handcrafted it could take up to 7-10 days from making to deliver.
Q: What payment methods does Aabha accept?
A: We accept payments via PayPal, Cash on Delivery, Net Banking, Debit Card, Credit card and Bank Transfer. If you are not able to make a payment via the above-listed methods, please send us an e-mail at aabhainyou@gmail.com and we will assist you with the best options for payment.
Q: Is it safe to use my Debit and credit card online at Aabha?
A: At Aabha, your personal online security is important to us. We use the latest SSL encryption technology to store and safely transmit your personal and Debit and Credit card information through our systems. All orders are processed through a secure checkout system. Additionally, for your safety and protection, we will confirm that the billing address you provide matches the address on file with your credit card company.
Q: Where is my order?
A: We dispatch all orders within 2-3 working days. Once your order has been dispatched you will receive an email confirmation of your shipping details.
Q: How long will it take for my order to get delivered?
A: Orders are delivered within 5-7 working days.
Q: My order will be shipped in what type of packaging?
A: Your order will be delivered to you in our special boxes which does not break or bend in transit – as jewellery is fragile so we take utmost care.
Q: Can I exchange the jewellery I buy online at Aabha?
A: We do not have an exchange policy.